Frequently asked questions

What is your return Policy ?

RETURNS At Cheryl's Gems Cosmetic Online, your satisfaction is our guarantee. If for any reason you are not completely satisfied with the products purchased from Cheryl's Gems Cosmetics Online, you may return the unused portion for exchange or refund $8.50 credit towards another purchase within 30 days.All Sales Are Final After 30 days of the original purchase transaction.

What do I do if my order is damaged?

Damaged Items

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however if damage occurred to the item(s) in your shipment, please retain the box, the packing materials and items inside and contact us with 7-10 business days after receipt of original order. We will respond 24-48 hours during normal business hours.

Shipping Within The United States

We ship to all 51 states, Washington DC, U.S. P.O. Boxes, U.S. territories and APO/FPO addresses. The below shipping methods are estimated delivery times in business days and will differ based on your shipping address as well as during peak holiday times. SHIPPING RATES We offer $6.00 flate rate standard shipping† on orders within 51 states. Please allow 7-10 business days if your order is receive by 3:00 pm EST, To get your package earlier, you can elect to upgrade to Express, 2-Day $13.00 or Next Day at an additional cost $15.00 Our packages will be shipped via Fedex, USPS or UPS. Shipping Method Shipping Cost Order Delivered*

What in our products?

Castor Oil, Caprylic/Capric Triglyceride, Candelilla Wax, Lanolin, Cetyl Acetate, Liquid Paraffin, Ozokerite Wax, Acetylated Lanolin Alcohol, Beeswax, Carnauba Wax, Myristyl Lactate, Lanolin Alcohol, Tocopheryl Acetate, Octinoxate, Grapeseed Oil, Jojoba Oil, Shea Butter, Avocado Oil, Aloe Vera Lipoid, Soybean Oil, Phenoxyethanol, BHA

May Contain: Mica CI 70019, Iron Oxides CI 77491/CI 77492/CI 7499,Titanium Dioxide CI 77891

Net Wt: 4g/.14oz

Do you test your products on animals?

Cheryl's Gems Cosmetic does not test on animals. We have non-animal testing and cruelty-free.